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How belugabahis Handles Your Personal Information

This Privacy Policy tells you exactly what personal information we collect when you open an account, fund it through PayPal, Venmo, or Play+, and use our platform in eligible states where access is permitted under local law.

Account data protectionPayPal, Venmo, Play+ payment privacyYour right to access and deleteState-law complianceClear data retention terms
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belugabahis How belugabahis Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, Security and Retention

We apply encryption to data in transit and at rest. Cookies on our site are used for session management and for remembering your preferred payment method — PayPal, Venmo, or Play+ — so you do not have to re-select it each visit. You can manage cookie preferences through your browser settings at any time, though disabling functional cookies may affect how your account session behaves. Account data is retained as long as your account remains active and for a period afterward as required by state record-keeping rules. Inactive accounts are flagged for review on a rolling basis.

Encryption in Transit and at Rest All data moving between your device and our servers is encrypted using SSL. Stored account data, including payment history for PayPal and Venmo transactions, is encrypted at rest.
Cookie Management We use functional cookies to keep your session active and remember your preferred payment rail. You can adjust or block non-essential cookies through your browser settings without losing account access.
Retention and Deletion Schedule We hold your account data for as long as your account is open and for a defined period after closure, in line with applicable state requirements. Once that window closes, records are purged from active systems.
Account Security Controls Your account login is protected by a one-time passcode delivered to your registered phone number. Any change to payment details — adding a new PayPal or Play+ account — triggers an additional verification step.
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you want to request a copy of the data we hold on you, ask us to correct something, or submit a deletion request, our support team handles these directly. You can reach us through live chat from your account dashboard, by email at the address listed in your account settings, or through the in-app help button on mobile. We aim to acknowledge data requests within two business days and fulfill them as quickly as applicable state rules allow.

Live Chat Start a live chat from inside your account dashboard. Identify yourself and state that your request is a privacy or data inquiry so the agent routes it correctly.
Email Support Send your data access, correction, or deletion request to the email address shown under Account Settings. Include your registered name and the nature of the request.
In-App Help On mobile, tap the Help icon in the bottom navigation bar. Select 'Account & Privacy' from the menu to submit a written request directly from your device.

Privacy Policy Questions Answered

These are the questions we hear most often about how we handle your data, what rights you have, and how to act on those rights through your belugabahis account.

We collect your name, date of birth, address, and a government-issued ID image for identity verification. Device identifiers and session data are also logged to secure your account against unauthorized access.

No. We log only the transaction reference and amount when you pay through PayPal or Venmo. Your PayPal password and Venmo PIN are never transmitted to or stored on our systems.

We tokenize Play+ card numbers immediately on entry. We hold a secure token that processes future transactions — the raw card number is not stored anywhere in our systems after tokenization is complete.

Yes. Submit a data access request through live chat, email, or the in-app Help menu under 'Account and Privacy.' We acknowledge requests within two business days and fulfill them per applicable state timelines.

Send a deletion request through any of our support channels. We will remove your data from active systems once your account is closed and once any mandatory state record-keeping period has passed.

We do not sell your personal data to third-party marketers. Data is shared with payment processors like PayPal only to complete your transactions, and those processors operate under their own published privacy terms.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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